The eBay Community

New item rating when leaving feedback should not be mandatory

The newest change on the iOS app has introduced a mandatory “How would you rate this item” option when leaving feedback. I’m not sure if this is across platforms.My feedback is that making this mandatory is a poor user experience, as this is not a su...

eBay's International Standard Delivery shipments are getting overcharged.

To preface, at the point of creating labels I ensure to document the exact weight and dimensions of the article to be shipped via eBay International Standard Delivery. This information is documented into my accounting software and reviewed every 4 mo...

eBay account suspended after placing the order

Message to eBay Community Hello eBay Community, I wanted to share a recent experience I had with a purchase on eBay as a learning opportunity for all of us. On May 15, I placed an order for a 2022 World Cup Replica Resin Soccer Trophy Desktop Decor f...

Ebay not backing sellers for unwarrented negative feedback

We had a buyer who complained that they paid too much for shipping. We have a per item shipping that is clearly shown at checkout. The items were shipped and delivered promptly. We contacted Ebay and escallated after the first refusal to management. ...

Resolved! unsold items deleted

i accidentally deleted several unsold listings. Is there a way to retrieve them?

Really, eBay?

And this is whyI can't take this site seriously. 25+ years with eBay. 100% positive feedback. 0 defects. 0 late shipping. 0100% uploaded on time and validated. 0 cases. And eBay tells me my "seller performance status is at risk" and in 2 days it'll b...

Chargebacks

I just got the following message in my email—Your funds are on hold due to a payment dispute. The funds in question are from an item sold on Feb 2nd (well past the 90 day access to previous transactions). I am not even able to go back and look at the...

Resolved! Ebay agent asking for my personal data when trying to return an item?

Been buying on Ebay for almost 12 years now. Am a Veteran. Bought a lot of cool stuff on here. Also bought a lot of duds on here. What I mean is, defective electronics, counterfeit goods, etc. You already know. Wasn't so bad before 2020, but since 20...

Cancelling bids when an item isnt doing as well as they thought it would?

Hi All, I'm new to this Community chat, so please be gentle I started bidding on an item yesterday and late last night my bid was cancelled by the seller. I thought I'd be polite and send a message asking what the problem was, and they have replied s...